Legal information

Privacy Policy

Effective date: January 1, 2025

1. Scope

This policy explains how Zeltravo Institute handles information supplied through this website, including contact messages and preferences saved in your browser. It applies to visitors, prospective learners, and course customers using the site.

2. Information you provide

When you use the contact form, we may receive your name, email address, phone number, and message. Please do not send passwords, payment card details, private keys, or confidential business secrets through the form.

3. Information stored locally

The catalog can save followed course IDs, cart quantities, theme preference, and cookie consent in localStorage. This information remains in your browser and is not a server-side account record.

4. How information is used

We use contact information to respond to questions, provide requested support, maintain site functionality, and improve the clarity of our educational materials. We do not use course preferences to make financial recommendations.

5. Cookies and similar storage

The site uses essential browser storage for preferences and the dismissible cookie notice. You can clear localStorage through your browser settings, although saved courses and cart contents will then be removed.

6. Sharing and processors

We do not sell personal information. Information may be handled by hosting, email, security, or form-processing providers when necessary to operate the service, subject to appropriate contractual or technical safeguards.

7. Retention and security

We retain contact correspondence only for as long as reasonably needed to answer the request, maintain business records, or meet legal obligations. We use access controls and reasonable safeguards, but no internet transmission can be guaranteed completely secure.

8. Your choices

You may ask us to access, correct, delete, or explain personal information we hold by emailing [email protected]. We may need to verify a request before acting.

9. Children

This service is intended for adults and professional learners. We do not knowingly collect personal information from children.

10. Contact

Questions about this policy can be sent to [email protected] or +1 (415) 555-0186.